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faq

Frequently asked questions

Architecture & Design

Arch & Design

How do you ensure accuracy and quality?

Our team possesses extensive experience in the United States, ensuring familiarity with local architectural standards and requirements. Our QA/QC team, having years of experience with U.S.-based companies, meticulously oversees all projects to maintain the highest level of accuracy and quality.

Arch & Design

Can you work with our standards?

Certainly, we are committed to understanding and applying your specific standards, ensuring that the final deliverables seamlessly align with your expectations and appear as though they were produced directly by your team.

Arch & Design

Who are your typical clients?

Our clientele primarily consists of architects and designers seeking to concentrate on the creative aspects of their projects while outsourcing the production of deliverables. We also serve developers aiming to market their forthcoming properties effectively.

Arch & Design

Can you collaborate with us in BIM360?

Absolutely, our team is proficient in collaborating with external teams using BIM360. We are equipped to integrate seamlessly into your existing workflows.

Arch & Design

Why EpicView for BIM & Architectural Visualization?

Our team members have significant experience in delivering projects for the U.S. market, with our senior staff having backgrounds in U.S. architectural and design firms. We ensure clear communication by providing a single point of contact for all your needs, eliminating any miscommunication.

Arch & Design

What are your rates, and how do you structure pricing?

Our pricing strategy fits project needs. Hourly billing for uncertain scopes allows flexibility. Fixed rates for clear projects. We provide hourly packages for adaptability. Contact us to find your project's best pricing.

Arch & Design

What are your turnaround times?

Project timelines depend on complexity. For instance, three interior renderings for a public space take seven days. Drafting durations vary: an 800 sqft dwelling set needs six days, while a three-level hotel model takes five days.

Arch & Design

Can you stamp contract documents as a licensed architect?

We specialize in assisting architects and designers with their deliverables in the U.S. and Canada. Currently, we do not provide licensed architectural stamping services.

Arch & Design

Which set of tools and softwares do you use for your work process?

We adapt to our clients' preferred software. Typically, we utilize Revit for drafting and modeling, Enscape for schematic design and design development rendering, 3Ds Max and V-Ray for photorealistic rendering, and Bluebeam for redlining and revisions. We are flexible and likely can accommodate the specific software you require.

E-Commerce

E-commerce

Why EpicView for E-commerce?

EpicView enhances your e-commerce platform with high-quality 3D visuals, improving user engagement and conversion rates, backed by expert support and service.

E-commerce

What software and tools do you use?

We use industry-leading software such as Blender, Maya, and Adobe Suite to create high-quality, realistic 3D assets tailored to your needs.

E-commerce

What are the reasons for choosing 3D over traditional photography?

3D provides versatility and cost-efficiency. Update angles, settings, and features without reshoots, enhancing marketing and customer engagement.

E-commerce

Can your 3D assets be integrated into various e-commerce platforms?

Yes, our 3D assets are designed for seamless integration across all major e-commerce platforms, enhancing product visualization and customer experience.

E-commerce

Do you offer post-purchase support or updates for the 3D assets?

Absolutely! We provide post-purchase support and updates to ensure your 3D assets remain up-to-date and continue to meet your marketing needs.

E-commerce

How do you manage feedback and revisions in asset creation?

We prioritize client satisfaction, offering iterative revisions based on your feedback to ensure the final product meets your expectations.

E-commerce

How much flexibility is available for customizing the assets?

Our assets are highly customizable. Colors, textures, and features can be modified to fit your specific branding and product specifications.